Privacy Policy

Last updated: January 2025

This Privacy Policy explains how Borker (“we,” “us,” or “our”) collects, uses, and protects your information when you use our AI-powered content generation service (“Service”).

1. Information We Collect

1.1 Information You Provide

  • Account Information: Email address, name, and authentication credentials when you create an account
  • Payment Information: For cryptocurrency payments, we collect your wallet address. We do not store credit card details directly—these are processed by our payment providers
  • Brand Voice Data: Writing samples, tone preferences, topics, and other content you provide to train your brand voice
  • Content: Posts you create, edit, approve, or schedule through the Service
  • Connected Accounts: OAuth tokens and profile information from social platforms you connect (X, LinkedIn, Farcaster)
  • Communications: Messages you send us for support or feedback

1.2 Information Collected Automatically

  • Usage Data: Features used, content generated, actions taken, and interaction patterns
  • Device Information: Browser type, operating system, IP address, and device identifiers
  • Log Data: Access times, pages viewed, and referring URLs
  • Analytics: Aggregated data about Service usage and performance

1.3 Information from Third Parties

  • Social Platforms: Public profile information and engagement metrics from connected accounts
  • News Sources: Publicly available articles and content used for news monitoring features
  • Payment Processors: Transaction confirmation and wallet verification from Unlock Protocol

2. How We Use Your Information

We use your information to:

  • Provide the Service: Generate content, schedule posts, and manage your social media presence
  • Train Your Brand Voice: Analyze your writing samples to create content that matches your style
  • Improve the Service: Analyze usage patterns to enhance features and user experience
  • Process Payments: Verify transactions and manage subscriptions
  • Communicate: Send service updates, respond to inquiries, and provide customer support
  • Ensure Security: Detect and prevent fraud, abuse, and unauthorized access
  • Comply with Law: Meet legal obligations and respond to lawful requests

3. AI and Content Processing

3.1 How AI Uses Your Data

We use AI models (including Claude by Anthropic) to generate content based on your inputs. When you use the Service:

  • Your brand voice samples and content preferences are sent to AI providers to generate personalized content
  • News articles and topics you select are processed to create relevant posts
  • We may use aggregated, anonymized data to improve our prompts and overall service quality

3.2 AI Provider Data Practices

Our AI providers have their own privacy policies. Anthropic (Claude) does not use API inputs to train their models. We select providers that align with strong privacy practices.

4. Information Sharing

We do not sell your personal information. We may share information with:

4.1 Service Providers

  • AI Providers: Anthropic (Claude) for content generation
  • Payment Processors: Unlock Protocol for cryptocurrency payments, Stripe for card payments
  • Cloud Infrastructure: Hosting and database providers
  • Analytics: Usage tracking and performance monitoring tools

4.2 Social Platforms

When you publish content, it is shared with the platforms you've connected (X, LinkedIn, Farcaster, Paragraph) according to their terms and privacy policies.

4.3 Legal Requirements

We may disclose information when required by law, legal process, or government request, or to protect our rights, property, or safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.

5. Blockchain and Wallet Data

For Lifetime Deal purchases via cryptocurrency:

  • We collect and store your wallet address to verify purchases and process refunds
  • Blockchain transactions are publicly visible and immutable—we cannot delete on-chain transaction records
  • Unlock Protocol NFT ownership (your “key”) is publicly verifiable on the blockchain
  • We do not have access to your wallet's private keys or other assets

6. Data Retention

  • Account Data: Retained while your account is active, plus 30 days after deletion request
  • Generated Content: Retained until you delete it or close your account
  • Usage Logs: Retained for up to 12 months for analytics and security
  • Payment Records: Retained as required by tax and financial regulations (typically 7 years)
  • Blockchain Records: Permanent and immutable on-chain

7. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption in transit (TLS) and at rest
  • Secure authentication and access controls
  • Regular security assessments
  • Limited employee access to personal data

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. Your Rights and Choices

8.1 Access and Portability

You can access your data through your account dashboard. You may request a copy of your data in a portable format.

8.2 Correction

You can update your account information at any time through the Service.

8.3 Deletion

You can request deletion of your account and associated data. Some data may be retained as required by law or for legitimate business purposes (e.g., payment records, abuse prevention).

8.4 Opt-Out

  • Marketing Emails: Unsubscribe via the link in any email
  • Analytics: Use browser Do Not Track settings (where supported)

8.5 Connected Accounts

You can disconnect social media accounts at any time through the Service settings. This revokes our access but does not delete content already published.

9. International Data Transfers

We are based in the United States. If you use the Service from outside the US, your information may be transferred to and processed in the US or other countries where our service providers operate. We use appropriate safeguards for international transfers.

10. California Privacy Rights (CCPA)

California residents have additional rights:

  • Right to know what personal information we collect and how it's used
  • Right to delete personal information
  • Right to opt-out of sale of personal information (we do not sell data)
  • Right to non-discrimination for exercising privacy rights

To exercise these rights, contact us via X (@borkerxyz).

11. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights including:

  • Access to your personal data
  • Rectification of inaccurate data
  • Erasure (“right to be forgotten”)
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent

Our legal bases for processing include: contract performance, legitimate interests, and consent. Contact us to exercise your rights.

12. Cookies and Tracking

We use cookies and similar technologies for:

  • Essential Functions: Authentication, security, and core functionality
  • Analytics: Understanding how the Service is used
  • Preferences: Remembering your settings and choices

You can manage cookies through your browser settings. Disabling certain cookies may affect Service functionality.

13. Children's Privacy

The Service is not intended for users under 18. We do not knowingly collect information from children. If we learn we have collected data from a child, we will delete it promptly.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via email or prominent notice on the Service. Your continued use after changes constitutes acceptance.

15. Contact Us

Questions about this Privacy Policy or your data? Contact us on X (@borkerxyz).

For data deletion requests or privacy concerns, please include “Privacy Request” in your message and provide the email address associated with your account.